Terms and Conditions
Welcome to Isla Lens! By accessing or using our website and services, you agree to the following terms and conditions. Please read these terms carefully before placing an order or using our website.
1. General Information Isla Lens offers a variety of camera accessories, cameras, and lenses for sale through our website. These terms and conditions govern your use of our website and the purchase of products from us.
2. Product Availability All products listed on our website are subject to availability. We strive to ensure that our product listings are up to date; however, there may be instances where a product is out of stock or unavailable. If a product is unavailable after you place your order, we will notify you as soon as possible and offer a suitable resolution, such as a refund or an alternative product.
3. Order Process To place an order with Isla Lens, simply add the desired products to your cart and proceed to checkout. At this stage, you will be required to provide your contact and shipping details.
4. Payment Method We accept cash on delivery (COD) as the only payment method. No other payment options, such as credit cards, debit cards, or digital wallets, are accepted. Full payment for the product(s) is due at the time of delivery.
5. Shipping and Delivery Once your order is confirmed, we will process it for delivery. Delivery times may vary depending on your location. We will notify you of the estimated delivery date once your order has been dispatched. Please ensure that you or someone you trust is available to receive the order and make the payment upon delivery.
6. Returns and Refunds We want you to be completely satisfied with your purchase. If you are not happy with the product, please contact us within 3 days of receiving your order. Products must be returned in their original, unused condition. Returns may be subject to additional terms and conditions, including restocking fees. Any refunds, if applicable, will be processed after the return is confirmed.
7. Cancellations You may cancel your order before it is dispatched. If the order has already been shipped, you will need to follow our return procedure to return the items.
8. Product Descriptions and Pricing While we make every effort to ensure product descriptions, images, and prices on our website are accurate, errors may occur. Isla Lens reserves the right to correct any errors in product descriptions or pricing without prior notice. If there is a price change or error after your order is placed, we will contact you to confirm the updated details before proceeding.
9. Customer Responsibility By placing an order with Isla Lens, you confirm that the information you provide is accurate and up to date. You are responsible for ensuring that the delivery address is correct and that someone is available to make payment and accept delivery.
10. Limitation of Liability Isla Lens is not liable for any damages or losses resulting from the use of products purchased from our website, including, but not limited to, any damages arising from product defects, misuse, or delays in delivery. Our liability is limited to the total value of your order.
11. Privacy and Security Your personal information is collected to process your order and improve your shopping experience. We respect your privacy and ensure your information is protected in accordance with our Privacy Policy.
12. Changes to Terms and Conditions Isla Lens reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website after any updates, you agree to abide by the revised Terms and Conditions.
13. Governing Law These Terms and Conditions are governed by the laws. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts.
14. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at: [email protected].